PawEase / Policies / Privacy Policy

Privacy Policy

Last updated: July 1, 2026

PawEase™ ("we", "us", "our") operates paweasepets.shop. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

When you place an order, we collect:

  • Name and email address
  • Shipping address
  • Payment information (processed securely by Stripe — we never store card details)
  • Order history

When you browse our site, we automatically collect:

  • IP address and browser type
  • Pages visited and time spent
  • Referring website

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmation and tracking emails
  • Send care tips and product updates (only if you opted in at checkout)
  • Improve our website and products
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We share data only with:

  • Stripe (payment processing)
  • CJ Dropshipping (order fulfillment)
  • Email service providers (transactional emails only)

These parties are contractually required to protect your data and use it only to provide services to us.

4. Cookies

We use cookies to:

  • Keep items in your cart
  • Understand how visitors use our site (analytics)
  • Measure the effectiveness of our ads (Meta Pixel)

You can disable cookies in your browser settings at any time.

5. Meta Pixel

We use the Meta Pixel to measure the performance of our Facebook and Instagram ads. This may result in ads from PawEase appearing on your Facebook or Instagram feed. You can opt out at: facebook.com/settings/ads

6. Your Rights (Canada — PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for marketing emails at any time (unsubscribe link in every email)
  • Request deletion of your personal data

To exercise any of these rights, email us at support@paweasepets.shop

7. Data Retention

We retain order information for 7 years for accounting and legal purposes. Marketing email consent records are retained until you unsubscribe.

8. Security

All data is transmitted via SSL encryption (HTTPS). Payment data is handled exclusively by Stripe, which is PCI DSS Level 1 certified.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

10. Contact

For any privacy-related questions:
support@paweasepets.shop

PawEase™ — paweasepets.shop